FelixZhile Privacy Policy
Last updated: November 29, 2025Our website address is: https://felixzhile.com/
1. Data We Collect
We collect data to provide and improve our pet supplies services, including:- Comment Data: When you leave comments, we collect your name, email, comment content, IP address, and browser user agent (for spam detection).
- Order Data: When you purchase pet products (e.g., dog beds, cat beds), we collect your full name, shipping address, email, phone number, and payment details (processed by third-party payment providers like Stripe/PayPal).
- Media Data: If you upload images (e.g., pet photos), we collect the image file and metadata (excluding GPS data if you remove it).
- Cookie Data: See Section 5 for details.
2. How We Use Your Data
We use your data for:- Fulfilling pet product orders (shipping, invoicing, after-sales support);
- Managing comments (spam detection, approving follow-up comments);
- Improving our website experience (e.g., optimizing product recommendations for pet owners);
- Complying with legal obligations (tax, fraud prevention).
3. Comments & Gravatar
When you leave a comment:- We collect your comment content and contact details (name/email);
- An anonymized hash of your email may be sent to Gravatar (Automattic) to check for a profile picture. Gravatar’s privacy policy: https://automattic.com/privacy/;
- Approved comments (including your profile picture, if used) will be visible publicly.
4. Media Uploads
If you upload images to our website (e.g., photos of your pet using our products):- Do not include embedded location data (EXIF GPS) — visitors can download and extract this data;
- We recommend removing personal information (e.g., home addresses) from images before uploading.
5. Cookies
We use cookies to enhance your experience:- Comment Cookies: If you opt in, we save your name/email/website in cookies for 1 year (to avoid re-filling details).
- Temporary Login Cookies: Set when you visit the login page (no personal data, discarded when you close the browser).
- Login/Screen Options Cookies: Save login info (2 days) or display preferences (1 year); “Remember Me” extends login to 2 weeks (cleared when you log out).
- Edit Article Cookies: Save the post ID of edited articles (expires in 1 day).
Cookie Consent: By using our website, you consent to our use of cookies (you can adjust cookie settings in your browser).
6. Embedded Content
Articles may include embedded content (videos, images) from third-party websites (e.g., YouTube). These websites:- May collect your data, use cookies, or track your interaction;
- Follow their own privacy policies (independent of FelixZhile).
7. Data Sharing
We only share your data with third parties when necessary:- Payment Providers: Stripe/PayPal (process payment details; their privacy policies: Stripe Privacy, PayPal Privacy);
- Logistics Partners: DHL/USPS (share shipping address to deliver pet products);
- Spam Detection Services: Automated tools (e.g., Akismet) to filter comment spam;
- Legal Requirements: If compelled by law (e.g., fraud investigations).
8. Data Retention
- Comments: Retained indefinitely (to auto-approve follow-up comments);
- Order Data: Retained for 7 years (for tax/legal compliance);
- User Profile Data: Retained as long as your account is active (you can delete it at any time).
9. Your Data Rights
Depending on your location, you have the right to:- Access: Request a copy of your personal data (e.g., order history, comments);
- Rectify: Correct inaccurate data (e.g., update your shipping address);
- Erase: Request deletion of your data (except data required for legal/administrative purposes);
- Restrict Processing: Limit how we use your data (e.g., if the data is inaccurate);
- Data Portability: Request your data in a usable format (for transfer to another service).
- EU Users (GDPR): These rights are protected under the General Data Protection Regulation; contact us to exercise them.
- California Users (CCPA): You can opt out of data selling (we do not sell your data) and request data disclosure.
Access: Request a copy of your personal data (e.g., order history, comments);
Rectify: Correct inaccurate data (e.g., update your shipping address);
Erase: Request deletion of your data (except data required for legal/administrative purposes);
Restrict Processing: Limit how we use your data (e.g., if the data is inaccurate);
Data Portability: Request your data in a usable format (for transfer to another service).
EU Users (GDPR): These rights are protected under the General Data Protection Regulation; contact us to exercise them.
California Users (CCPA): You can opt out of data selling (we do not sell your data) and request data disclosure.